The challenges and opportunities presented by ‘Gentelligence’ were the subject of a fascinating panel discussion at our Summer Networking Reception, inspired by a book, Gentelligence: A Revolutionary Approach to Leading an Intergenerational Workforce, co-authored by Dr Megan Gerhardt, one of our special guest speakers, that addresses an unprecedented situation of having five generations active in today’s workforce.

We were invited to contribute a more comprehensive article around this topic to Global Trader Magazine which has been published recently. To read the full article, click here.

Key ‘Gentelligence’ takeaways:

Challenge age-based assumptions
Workplace assumptions about age can lead to misunderstandings. For example, assuming that older employees are less interested in new technology can undermine their contributions. Challenging these assumptions helps to identify and correct biases before they impact decision-making.

Adjust the lens
Different generations may have varying perspectives on workplace behaviours and values. Don’t judge others based on your own norms and expectations. Treat different age groups as distinct cultures from whom to gain insights about diverse viewpoints.

Build trust
Lack of trust can arise from generational differences, hindering collaboration and engagement. Fostering a psychologically safe environment in which all employees feel respected and heard will help to overcome trust and inclusivity barriers.

Expand the pie
Generational differences should be seen as collaborative not competitive – it is recognised that diverse teams deliver better results so focus on leveraging diversity of age – and experience – to achieve better outcomes.

Celebrate success
Recognising and celebrating success influenced by intergenerational collaboration reinforces its value and encourages continued positive contributions.

Once again, we'd like to offer our sincere thanks to Dr Megan Gerhardt, and our panellists and contributors including Joy Macknight, former editor of The Banker, Lindsay Levine, Co-Head Cross Channel Equities Execution, BNP Paribas, Alison Hollingshead, COO, Jupiter Asset Management and Martina Doherty, Business Psychologist & Leadership Coach for their insights and contributions to this fascinating debate, and to this article.